These Terms and Conditions pertain to the supply of Relate Software classroom training as advertised on our website
www.relate-software.com, in social media, in printed advertising material and as detailed in our Training Brochure.
‘We’/’Us’ mean Relate Software, the company providing you with the courses you booked. ‘You’ means the person attending the course.
You can book yourself in on one of our courses in the following ways:
Regardless of which method you used to book and once your payment has been processed you will then receive a confirmation email, outlining the course details (date/location).
The course fee for Relate Accounts Production is €395.00 per person (or the promotion rate that applies to the selected date).
The course fee for Relate Company Secretary is €295.00 per person (or the promotion rate that applies to the selected date).
You agree to pay us the course fee in full and in advance of the course.
The training course manual provided to attendees on the course belongs to Relate Software. You are not permitted to copy it, modify it or reproduce it, in any format (hard copy or soft copy).
We require a minimum of 3 confirmed attendees on the course for it to go ahead. If we cancel the course, you will receive an email at least 72 hours prior to the date of the course notifying you of the cancellation. You will then receive a phone call from one of our team re-scheduling the training course with you.
If you are unable to attend the course that you booked, then we will endeavour to reschedule your training to another course, subject to availability, however if it is not possible to reschedule and you need to cancel, these are the related charges:
You may transfer your place on a course to another person; we would ask that you notify us in advance of the course with the contact details of the person attending. You should ensure that the transferee has the correct details of the course date and location.
We endeavour to provide the course in accordance with the detailed description on our website and other advertising material. We reserve the right to reformat our course material and website information at anytime.
In the event that you are not satisfied with any aspect of your course please contact us in writing stating the name of the course attended, the date of the course, your contact details and your detailed complaint. Complaints should detail where the course delivered from how it was advertised.
Vouchers are valid for their stated period. Only one voucher can be redeemed per course.
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