Initial Implementation

Consultancy Services

Consultancy

Prior to implementation we will provide consultancy to you on how best to structure your data and practice information. This will aid data conversions and the effective use of the system into the future.

Implementation Services

Implementation

The time taken to implement DRIVE will depend on the size of the site, the server and workstation setup. Our qualified technicians will work in tandem with your IT resource to ensure that the system is implemented to your satisfaction.

Conversions Services

Conversions

The amount of data to be converted will depend on the requirements of the practice, the quality of the data they currently have and the amount of time the wish for us to spend on converting the data. Relate Software have converted all of the market leading Time & Fees, CRM and accounts packages. If you happen to have a less well known package we will review the quality of the data and outline what can and cannot be converted.

Training Services

Training

Our Hands-On training program consists of one-day courses, which are held on customer premises to ensure the training is geared to the individual needs of each practice. The schedule covers all of the key modules within the system. Training is spread over a number of months and is designed in tandem with the implementation plan allowing our customers to plan training at convenient times throughout the project or when new personnel are appointed.

Service Promise